OMFG

Use of Mobile Phones
Team members are expected to fully concentrate on their work. Thus, anything that may cause distraction or interruption of work is prohibited while on shift.
No mobile phone shall be allowed in the Operations area. Only the TC, QA, PC, PM, Trainers and the Support Group are permitted to bring in their mobile phones provided that they are on silent mode. Personal calls during work schedule shall be limited to emergency cases only.

Please have your mobile phones surrendered to your Team Captains for safe keeping purposes. You may get your mobile phones after your shift.

As far as I remember I chose to be with this Company, even if the salary is not as competitive as other Company for the SOLE reason that they are somehow lenient on policies including cellphones.

And also this is the first time that i have heard about the "so called TEAM MEMBER'S HANDBOOK". Honestly, have you known that there is a Handbook? have seen one like this before? i believe if it is a team member's handbook, each and every agent should have a copy of it. right?

what do you say?

Amen!!